Return Policy

Thank you for shopping at hvygss.com. We aim to provide you with quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition you received it.

    • In its original packaging.

    • Accompanied by a receipt or proof of purchase.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Products that have been used, damaged, or altered.

  • Items purchased on clearance or final sale.

3. How to Request a Return

To initiate a return, please contact us at:

Email: EasyUK26@gmail.com
Phone: 07543866758

Provide your order number, reason for return, and supporting photos (if applicable). Our team will review your request and respond within 2 business days.

4. Refund Process

Once your return is received and inspected:

  • If approved, a refund will be processed to your original payment method within 5–7 business days.

  • Shipping charges (if any) are non-refundable.

  • You will be responsible for return shipping costs unless the item was defective or incorrect.

5. Damaged or Incorrect Items

If you received a defective, damaged, or wrong item, please notify us within 24 hours of delivery. We will arrange a replacement or full refund at no additional cost.

6. Contact Us

For any questions about our Return & Refund Policy, reach out to us at:

Email: EasyUK26@gmail.com
Phone: 07543866758