Return Policy
Thank you for shopping at hvygss.com. We aim to provide you with quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 7 days of receiving your order.
To be eligible for a return, the item must be:
Unused and in the same condition you received it.
In its original packaging.
Accompanied by a receipt or proof of purchase.
2. Non-Returnable Items
Certain items cannot be returned, including:
Products that have been used, damaged, or altered.
Items purchased on clearance or final sale.
3. How to Request a Return
To initiate a return, please contact us at:
Email: EasyUK26@gmail.com
Phone: 07543866758
Provide your order number, reason for return, and supporting photos (if applicable). Our team will review your request and respond within 2 business days.
4. Refund Process
Once your return is received and inspected:
If approved, a refund will be processed to your original payment method within 5–7 business days.
Shipping charges (if any) are non-refundable.
You will be responsible for return shipping costs unless the item was defective or incorrect.
5. Damaged or Incorrect Items
If you received a defective, damaged, or wrong item, please notify us within 24 hours of delivery. We will arrange a replacement or full refund at no additional cost.
6. Contact Us
For any questions about our Return & Refund Policy, reach out to us at:
Email: EasyUK26@gmail.com
Phone: 07543866758